Zoho CRM

Description

What is Zoho CRM?

Zoho is one of the best online CRM software for sales teams and businesses, and it helps track, qualify, and manage leads. This CRM software provides omnichannel support and lets users interact with customers via call, email, live chat, and social media—over 250,000 businesses worldwide trust Zoho CRM with their operations.

Zoho CRM has advanced features and an easy-to-use design that helps increase sales and build stronger customer relationships without any hassle. It improves lead conversion and streamlines the sales cycle through transparency in workflow. This online CRM platform offers full customer interaction history and touchpoint monitoring to improve the strategy of the sales personnel.

Why Choose Zoho CRM Software?

• Secure and Reliable: Only authorized users can access the data. This is ensured by advanced security features like encryption, audit logs, IP restrictions, two-factor authentication, and more.
• Mobile Accessibility: You can access Zoho CRM on the go via a mobile app. This is useful for the sales team in the field who can access customer data whenever they want. Everyone can collaborate remotely and stay up to date.
• Quick Onboarding: You can easily migrate from your existing CRM to Zoho CRM. The entire sales data transfer is a matter of a few clicks.
• Customer Support: Zoho CRM users get 24/7 customer support to resolve any issues that might arise while working with its modules.
• Flexible Subscription Plan: You can choose among different subscription plans for month-on-month use. Zoho CRM also offers discounts on annual subscriptions.

Features of Zoho CRM Software

• Sales Process Builder: Zoho CRM helps create a sales cycle or workflow. It tacks the sales funnel for lead qualifying, order management, lead follow-up, deal closure, and more.
• Contact Management: You can connect to customers and prospects via live chat, calls, emails, social media, and more. All customer tickets are synced with relevant sales data, and you are suggested the best times to connect with them.
• Deal Management: Get the status of all deals in a single place. With filters and sort functionality, you can quickly take action on urgent deals.
• Workflow Automation: You can automate all repetitive tasks of your team. This allows you to focus on important matters and drive sales.
• Marketing Automation: Marketing automation tools ensure that you get the best ROI from your campaigns and only quality leads are passed to the sales team.
• Omnichannel Support: You can track all customer information from email conversations, calls, social media, live chat, web forms, self-service portals, and more in real-time. This helps in obtaining meaningful insights.
• Customizable Customer Portal: You can create self-service customer portals and customize them so that the queries to the most frequent problems are solved quickly. This saves the time of the customer support team.
• Predictive Sales: Zoho CRM uses predictive AI to assign scores to leads and you can have a good estimate of your future sales.
• AI-powered Sales Assistant: AI-powered assistant Zia helps teams manage tasks, stay up to date with sales activities, and make smarter sales decisions.
• Analytics and Reports: You get reports and statistics to track your key sales performance indicators (KPIs). You can collaborate with your team and make decisions accordingly.
• G-Suite and Office 365 Integration: Sales enablement teams have centralized access to G-Suite and Office 365 apps. You can sync data across performs and access them without shuffling between apps.

Zoho CRM Pricing

Zoho CRM pricing starts from ₹800 per month billed annually & ₹1300 per month billed monthly for the Standard plan. Zoho CRM plus pricing begins from INR 3500/. It offers a free version and free-trial option for the user’s flexibility. Further, Zoho CRM Plus offers additional features such as 10 GB data storage for up to 200 users / 30 GB data storage for 200 users or more, 10 customer service channels, 75+ built-in visualizations, and much more.

Depending on particular requirements, you can choose a plan that suits your business process and prices may vary. For further information, contact the Techjockey Team.