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Description

What is NeoDove?

NeoDove is a telecalling CRM and sales engagement software for tele callers. It helps increase their productivity and convert more leads. It gives users the ease of using a CRM without the complexity of it. Some of its noteworthy features are 360-degree management of leads and multi-channel engagement with customers.

Equipped with features such as progressive and automated dialing, NeoDove works as a key factor in boosting the team’s efficacy in communication. Rather than dialing a new number every time a call ends, set up a calling list, and NeoDove will automatically call the next number, saving you time and energy.

NeoDove ensures streamlined calling and higher customer engagement with multi-platform integration. The telecalling CRM software provides integration with social media networks, websites, marketplace sites such as JustDial, Indiamart, 99acres, etc., and Google sheets.

Why Use NeoDove Telecalling & CRM Software?

Here are some compelling reasons as to why you should NeoDove:

  • Mobile Application: NeoDove allows tele callers to connect calls directly through a mobile CRM application. Working through a mobile application can be very handy.
  • User-friendly Web Portal: The telecalling software offers web portal access with a zero learning curve. NeoDove’s web portal is super-fast as it is backed by cloud computing.
  • Pocket-friendly: NeoDove is very easy on the user’s pocket. As it offers a quarterly plan for individual users. This flexible pricing system only makes you pay for the number of tele callers you have on board.
  • Flexibility: The software has an industry-wide usage, covering sectors like Automobile, Real Estate, Finance, Healthcare, and Education.
  • Seamless telephony service: It ensures telephony service integration Virtual number, Cloud Telephony Service, and more.

Key Features of NeoDove Telecalling Software

Here are some of the major features of NeoDove:

  • Multi-channel customer engagement
  • Multi-platform integration
  • All around lead management
  • Team monitoring and productivity
  • Progressive and automated dialing
  • Interactive voice response system
  • Virtual number availability

How Does NeoDove Work?

The latest version of NeoDove is primarily used for comprehensive lead management, multi-channel customer engagement, and advanced telecalling features. It has an intuitive interface and is simple to use. NeoDove can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online NeoDove demo at Techjockey.com.

How to Use NeoDove?

Get started with NeoDove in 5 simple steps:

Step 1: Buy NeoDove installation key from techjockey.com

Step 2: Directly login through the official website (web-based)

Step 3: Sign up & create your account and get your NeoDove login access

Step 4: Add users & assign permissions

Step 5: Get started with NeoDove

NeoDove Pricing

The Pricing of NoeDove is available at INR 19,999 per year at techjockey.com.  You can request a call back for more details.

The price may vary based on factors like customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.

NeoDove Features

Customer Management

  • Contact Management
  • Lead Management
  • Lead Scoring
  • Customer Profiles
  • Customer Segmentation
  • Customer Interaction History
  • Customer Lifetime Value (CLV)

Call Management

  • Call Recording
  • Call Queuing
  • Call Tracking
  • Call Classification
  • Call Notes

Ticketing and Case Management

  • Ticketing System
  • Case Escalation
  • Knowledge Base
  • Case Resolution Tracking
  • SLA (Service Level Agreement) Monitoring
  • Purchase History

Communications

  • Predictive Dialer
  • Omnichannel Support & Engagement
  • Reminders & Alerts
  • Live Chat Support
  • Unified Communications (UC)

Workflow Automation and Management

  • Workflow Automation
  • Automated Task Assignment
  • Call Back Request
  • Auto Dialer
  • Trigger-Based Actions
  • Service Request Automation

Analytics and Reporting

  • Call Analytics
  • Customizable Reports
  • Customer Feedback Management
  • Agent Performance Dashboards
  • Behavioral Analysis

Integrations

  • CRM Integration
  • API Integration
  • WhatsApp Integration
  • VoIP Integration
  • Third-Party Integrations
  • SMS & Email Integration
  • IVR (Interactive Voice Response)
  • CTI Integration (Computer Telephony Integration)
  • ERP Integration

Security and Compliance

  • Call Logging
  • Blacklisting
  • Data Encryption
  • GDPR Compliance
  • Role-Based Access Control (RBAC)
  • Audit Logs
  • Whitelisting
  • PCI Compliance

AI Capabilities

  • AI Chatbots
  • Voice Assistants
  • Voicemail Transcriptions
  • Predictive Analytics
  • AI-Powered Call Insights
  • Smart Lead Prioritization
  • Automated Customer Interactions

Additional Features

  • Offline Mode
  • Geolocation Tracking
  • Campaign Management
  • Marketing Engagement
  • Email Tracking
  • Data Import & Export
  • Contact Synchronization
  • Team Collaboration Tools
  • Activity Tracking
  • Mobile Accessibility
  • Real-Time Notifications
  • Customer Journey Tracking
  • Lead Distribution Management
  • Performance Monitoring
  • Cloud-Based Deployment

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