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Description
What is LeadSquared CRM?
LeadSquared CRM is a SaaS platform that provides end-to-end sales and marketing automation solutions. Users can manage products, teams, and processes on one platform and never miss an opportunity.
It offers sales intelligence tools to the education, finance, healthcare, real estate, hospitality, and travel sectors. This CRM software stores client information and tracks customer interaction for managing sales touchpoints. It supports workflow automation to improve the existing sales processes and enhances the lead-to-sales ratios.
LeadSquared marketing automation tool offers a single unified platform for building efficient sales workflows. Businesses can focus on B2C and B2B account management and real-time tracking of sales pipelines with LeadSquared CRM software.
Why Choose LeadSquared CRM?
- No Coding Required: This CRM software is a flexible tool for building multiple sales workflows simultaneously without coding.
- Smart Lead Management: You can use different agent attributes for managing leads and customizing the distribution criteria.
- Multiple-Client Handling: B2Cs and B2Bs can effectively use the CRM system for managing multiple customer opportunities and effective client relationships.
- Real-time Tracking: Get access to reports on the pipeline, sales closure and calls for monitoring all the sales-related activities.
- Self-Kiosk Portal: Referral self-serve app portals for connecting service, sales, and marketing teams.
- Integrated Payment System: Securely integrate the payment module with the LeadSquared portal to receive payments.
- Advanced Insights and Recommendations: It tracks prospects’ activities like web pages viewed, phone conversations, interacting campaigns, etc.
- Pre-set Templates: Provides thousands of pre-set templates and a visual builder for preparing landing pages according to the campaign and industry type.
- Workflow Automation: LeadSquared automatically assigns teams or agents to a lead when captured.
Features of LeadSquared CRM
- Sales Engagement: Offers a unified platform for managing all sales processes, teams, and products with different modules and views.
- Field Force: It streamlines on-the-go team management, enhancing productivity with real-time tracking and automated task assignments.
- Lead Management System: It is designed to streamline lead tracking, nurturing, and conversion to boost sales efficiency.
- Segregating Leads: This CRM platform segregates leads based on demographic profiles, products, activities, and interests.
- Service Cloud: It offers solutions for managing customer support, streamlining service processes, and enhancing client satisfaction.
- Ticketing & Analytics: It integrates robust ticketing, customization, and analytics tools to ensure responsive service delivery.
- End-to-End Marketing Automation: Offers spot signals and prescriptive insights to visualize user journeys, capture leads, and trigger engagement.
- Route Day Planning: The software helps leads allocate tasks to teams and determine sales workflow for better productivity.
- Mobile Accessibility: LeadSquared tracks live applications, provides mobile-responsive forms, and manages workflows without any hassle.
- Zero Data Leakage: Captures leads automatically from multiple channels with zero lead leakage.
- Omnichannel Support: Enables omnichannel communication for collaborating with teams on different channels.
- Role-based Access: Secures customer/partner/client login interface with a password and role-based logins.
- Cross-sell Sales Recommendations: Cross-sell signal captures for triggered campaigns, engagement, and re-engagement.
- Offline Mode: Offline connectivity to help you continue with the work offline.
Leadsquared CRM Pricing
LeadSquared CRM platform offers 2 dynamic pricing plans to cater to the unique needs of the customers:
- Pro – ₹2500 per user/month
- Super – ₹5000 per user/month
The pricing model is based on different parameters, including extra features, deployment type, and total users. LeadSquared also offers special plans for startups and small businesses.
If you have any further questions about the product, you can contact our product team to learn more about the pricing and offers.
customer data management (cdm)
- contact segmentation
- activity history
- contact management
- account management
- customer profiles
sales management
- workflow automation and management
- opportunity & pipeline management
- sales automation
- territory management
- sales forecasting
- order management
- quote management
- lead management
- deal management
marketing automation
- customer segmentation
- email marketing
- automated campaigns
- campaign management
- lead nurturing
- customer journey tracking
data sourcing / integrations
- api access
- data import/export
- social media integration
- calendar integration
- third party integrations
- email marketing tools integration
- marketing tools integration
- interactive voice response (ivr) integration
- eCommerce integrations
collaboration tools
- document sharing & file storage
- omnichannel support & engagement
- team communication
- task / activity management
security & compliance
- data encryption
- audit trail
- role-based access control (rbac)
- gdpr & data privacy
- backup & disaster recovery
ai & machine learning
- predictive analytics
- lead scoring
- chatbots
reporting & analytics
- predictive analytics
- real time analytics
- campaign performance
- customer insights
- forecasting & trends
- performance tracking
- sales performance reports
- custom dashboards
alerts & notifications
- event-triggered notifications
- customer interaction alerts
- workflow trigger alerts
- lead activity alerts
- system errors/failures
- sla violations
- custom workflow alerts
others
- landing pages & forms
- call tracking and recording
- ticketing system

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